Terms and Conditions

Here are the terms and conditions designed to ensure transparency for clients prior to booking their appointments or events.  Please read and familiarise yourself with this policy before deciding to place your booking.

Payments for One-on-One Appointments
Payment is required upon booking. Once your date and time are confirmed, you will receive an invoice for full payment to secure your appointment.

With at least 24 hours notice if you are unable to keep your appointment, your payment will be transferred to your next appointment booking. Cancellations made less than 24 hours or no-shows will result in full payment being retained, and no credit will be offered. Refunds are not available.

 

Payments for Event Bookings
Gong Baths and Drumming Circles: Payment is necessary at the time of booking to secure your ticket. If you cannot attend and provide 24 hours notice, you may transfer your ticket to a similar event within 6 months. Refunds not provided.

Floating Gong Baths: Payment is required when booking to secure your ticket, which is non-refundable and non-transferable for these events.  You may re-sell or gift your ticket if you are unable to attend.

We kindly ask that all attendees arrive on time for the event. Unfortunately, if you arrive after the start time, you will not be permitted entry, as late arrivals can disrupt the experience for others. To ensure a smooth start, please plan to arrive at least 15 minutes before the designated time. Thank you for your understanding! 

Spiritual Awakening Group: Payment is necessary at booking to secure your ticket, which is also non-refundable and non-transferable. You may re-sell or gift your ticket if you are unable to attend.

Courses with Healing Possibilities: A non-refundable, non-transferable deposit is required to secure your booking, with the remaining course fee due one week before the course date. Full payments are non-refundable and non-transferable to other dates or courses. We recommend obtaining separate insurance to cover unforeseen circumstances if you are unable to attend.

Retreats with Healing Possibilities:
A non-refundable, non-transferable deposit is required to secure your booking, with the balance due six weeks before the start date. Full payments are non-refundable and non-transferable to other dates or retreats. We recommend obtaining separate insurance to cover any unforeseen circumstances if you are unable to attend.

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How payments are collected with Healing Possibilities.

Payments made through the website are collected through SumUp which is a secure method of transferring payments from clients using their bank or credit card.  SumUp charge a fee for collecting payments. This fee is not transferred to the client but absorbed within the total cost of the payment.​

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Fair Policy Statement

We hope you understand that changes and cancellations can impact small businesses significantly. To ensure our events can proceed smoothly, a minimum number of attendees is necessary to cover costs, which is why we have a non-refundable, non-transferable policy in place.

 

This policy has been thoughtfully created to benefit all participants, whether they're attending or hosting the event, and to respect the venues we partner with.

 

We are truly grateful for the opportunity to enhance your experience and invite you to join us in creating amazing events with fairness and productivity the forefront.

 

Together, let’s build an empire rooted in love and kindness — be a part of the bigger picture!